Wednesday, December 27, 2006

Terrible news: International Link Outage

Here's the official statement from TMNet. Apparently most of South East Asia is affected by this. SIGH. Condolences to the quake victims in South Taiwan amidst this unfortunate turn of events.

We wish to inform our customers that the Internet service is currently experiencing a degradation in performance caused by several outages at some of the international links.

This is attributed to the Richter 7.1 magnitude earthquake that struck off the southern coast of Taiwan at 12.07 a.m. on 27th December 2006, which caused the APCN2 (Asia Pacific Cable Network 2) submarine cable fault between Shantou, China and Tanshui, Taiwan and between Lantau, Hong Kong and Chongming, China.

This has caused outages at several TM Net international transit and peering links, mainly to the said countries. As a result, Internet users in Malaysia and other parts of Asia may be experiencing some delay when assessing content and websites hosted outside of Malaysia, especially in U.S., Japan, China, Taiwan, Korea and Europe. TM Net has taken immediate action to divert traffic through other back-up links to reduce the traffic congestion.

The international providers are carrying out immediate restoration works to rectify the problem. We will be making further announcements when the service has resumed.

TM Net Sdn Bhd apologizes for any inconvenience caused whilst at the same time, we would like to assure you that we are doing all that is necessary in order to restore the service as soon as possible.

Customers can call TM Net Customer Interaction Centre at 1-300-88-9515 (24 hours) or 1-300-88-1515 from 8:00 a.m. till midnight or e-mail us at for further enquiries about this matter.

Why does all this unlucky stuff happens at the end of the year?!? It was the tsunami in 2004, now the taiwan earthquake in 2006 and the International Link Outage which could take at least 1-3 months to completely repair and recover. MY ANIMES..... GOODBYE...

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